Gift Cards Suite + AI
Gift Cards Suite + AI Documentation
Introduction
Thank you for choosing Gift Cards Suite + AI for your Shopify store. We've created a streamlined onboarding process available on the app's homepage to help you get started quickly. This comprehensive documentation serves as a reference guide for all app features. Should you encounter any issues, our support team is always available to assist you.
Index
- Setting up the product page
- Gift card data
- Gift card designs
- Automated gift card management
- Widgets
- Email notifications
- Bulk actions
1. Setting up the product page
1.1 Enabling the theme app extension
To begin, navigate to your preferred theme in Shopify and activate our gift card theme extension. This essential component enables customer interaction with gift card products from our app.
1.2 Creating the gift card product
Configure your gift card product by selecting:
- Product image for your store
- Product title
- Gift card amount options
After configuration, click "Create" in the top right corner to generate the product and preview it.
Important: Shopify enforces a $2000 maximum (or equivalent in your currency) for gift card values. Ensure no variants exceed this limit.
You may create up to 100 distinct gift card amounts.
1.3 Editing the product styles
Go to Settings, then select "Customize the product page" (should be the third option)
Customize the product appearance to match your store's branding with:
- Color schemes
- Border radius adjustments
- Font size controls
- Advanced CSS customization (for experienced users)
The gift card product automatically inherits your store's typography by default (this may not be visible in preview mode).
2. Gift card data
2.1 Reports
Our reporting dashboard provides key metrics visualization for any selected time period, including:
- Total gift cards sold
- Total revenue generated
- Current unused balance
Filter report results using these search parameters:
- Last characters: Last 4 digits of gift card codes
- Min balance: Minimum balance threshold
- Max balance: Maximum balance threshold
- Status: Enabled, disabled, or expired
- Balance status: Full, partial, or empty
2.2 Edit gift card
Access comprehensive gift card management options when viewing an issued card:
- Balance adjustments
- Expiration date configuration
- Customer assignment
- Transaction history
- Balance tracking (initial vs current)
- Customer message viewing
- Card deactivation
3. Gift card designs
3.1 AI Credits
For plans including AI credits, utilize them through these methods:
1. Admin-created designs (store owner)
Generate designs using DALL-E 3 directly from your admin panel:
- Enter your design prompt
- Click "Create design"
- Review and enable/disable results
2. Customer-created designs (store visitors)
Customers can:
- Generate custom AI images by entering prompts
- Enhance gift card messages using AI
3.2 Gift card designs
Manage the gift card designs displayed on your product page with:
- Curated design collections (Standard, Animated, Coloring)
- Individual design activation/deactivation
- Custom design uploads for brand consistency
Disabling all designs in a category removes that category from display.
4. Automated gift card management
4.1 Fulfill gift cards
Enable complete automation of your gift card fulfillment process:
- Automatic detection of gift card purchases
- Instant gift card creation and delivery
- Selective fulfillment (only processes gift card items)
4.2 Disable refunded gift cards
Prevent refunded gift cards from remaining active with this safety feature:
- Automatic deactivation upon refund
- Protection against gift card fraud
- Seamless integration with Shopify's refund system
4.3 Expiration date
Configure automatic expiration for gift cards to:
- Set standard expiration timelines
- Maintain compliance with local regulations
- Improve financial forecasting
5. Widgets
5.1 Promotion banner
Add this customizable section to any Online Store 2.0 theme page to:
- Promote gift card offerings
- Showcase available gift card types
- Direct customers to gift card products
Customization options include:
- Branded imagery
- Custom messaging
- Design templates
5.2 Balance checker
Implement this versatile widget to allow customers to:
- Check gift card balances
- View expiration dates
- Access from any store page
Extensive customization available through theme editor.
6. Email notifications
6.1 Confirmation
Mandatory email sent upon gift card purchase containing:
- Code: Redemption code (required)
- Message: Customer's personal message
- Design: Selected gift card design
- Amount: Gift card value
- Expiration: Valid through date
Customization options:
- Brand logo integration
- HTML/CSS editing
- Template variables
6.2 Expiration reminder
Configure up to two reminder emails with:
- Custom timing before expiration
- Minimum balance thresholds
- Personalized messaging
6.3 Balance reminder
Single recurring notification to encourage gift card usage:
- Customizable frequency
- Balance threshold filters
- Branded templates
7. Bulk actions
7.1 Import from CSV
Migrate gift cards efficiently with:
- Downloadable CSV template
- Batch processing
- Customer notification options
- Scheduled imports
7.2 Autogenerate
Launch gift card campaigns quickly with:
- Bulk code generation (up to 500 per job)
- Custom prefix patterns
- Automated email delivery
- Scheduled activation
Email integration features:
- Batch recipient management
- Custom message templates
- Design selection